Welcome to Radha Pyrotechs – your trusted source for quality fireworks, delivered safely and legally across India. Please read our Shipping & Delivery Policy carefully before placing an order. We take utmost care to package goods securely to ensure that our customers receive their fireworks in excellent condition.
We offer pan-India delivery through reliable third-party lorry parcel transport services. However, due to state-specific legal regulations regarding fireworks, we currently do not ship to the following region: Delhi.
We reserve the right to cancel any order from restricted zones. A full refund will be processed if payment has already been made.
Processing Time: 12 to 24 hours from the time of confirmed order.
Cut-off Time: Orders placed after 6:00 PM IST will be processed on the next working day.
Estimated Delivery Time: 1 to 7 business days depending on the delivery location.
Delivery timelines may vary due to seasonal demand, transport strikes, or unforeseen circumstances.
All consignments are dispatched via third-party lorry parcel transport services.
Customers will receive the Lorry Receipt (LR Copy) via WhatsApp as shipment confirmation.
Tracking and delivery status can be checked by contacting the respective transport service's support team.
A packaging and handling fee of 3% of the total bill value will be applied. This charge covers careful stacking of fireworks into corrugated boxes, machine strapping and safe handover at the parcel office in Sivakasi.
Radha Pyrotechs is a licensed reseller of fireworks, operating under valid trade and explosive license regulations (as per Indian Explosives Rules).
By placing an order, customers agree that they are legally eligible to purchase and use fireworks in their locality.
Shipping charges are determined by the logistics service provider based on the weight, volume, delivery destination, and seasonal demand.
Due to fluctuating seasonal factors, the exact shipping cost will be confirmed only after the parcel is booked.
We currently accept only advance payments through online methods such as Bank Transfer or UPI.
Cash on Delivery (COD) is not available for any orders.
If your package is damaged upon delivery, a clear unboxing video from the start (before opening) is required to initiate a refund or replacement.
For undelivered goods, a full refund will be processed after verification with the transport agency.
Note: Claims without an unboxing video may not be entertained.
For any inquiries, please contact us via WhatsApp or Phone:
+91 7273 941 941, +91 7273 942 942, +91 7273 943 943
Support Hours: 9:00 AM to 9:00 PM (Monday – Sunday)
Radha Pyrotechs shall not be held liable for delays or losses caused due to natural calamities, transport strikes, or government restrictions.
We reserve the right to amend this policy at any time without prior notice. Please refer to the latest version available on our website.
Convenient Online Shopping : Looking to buy fireworks online? Radha Pyrotechs has got you covered! Our online purchase platform allows you to browse and order your favorite fireworks from the comfort of your home. With just a few clicks, you can have quality crackers delivered right to your doorstep.
